Communication That Puts Our Customers Ahead
Whether you’re running a factory, transport company, hotel, hospital or school, we help you work more efficiently, productively and safely. Our extensive range of Motorola Solutions radio devices, applications and accessories provide quality solutions to empower your workforce and unleash the full extent of your business potential.
Discover below how a few commercial organizations have built a brighter future through communication, information and collaboration.
Education
Illinois School District Improves Situational Awareness And Shortens Response Time
Located in Mundelein, Illinois, in the northwestern suburb outside Chicago, Fremont School District 79 (SD 79) is composed of three schools: elementary, intermediate and middle. The district enrolls over 2,200 students in kindergarten through eighth grade, covers a 36-square-mile area, and draws from seven neighboring communities.
Fremont SD 79 is known for its spirit of continuous quality improvement, with open, transparent communication with the public about school performance. The priority is to create a safe learning environment to further its mission of “preparing today’s child for tomorrow’s world.”
As Mike Tanner, their Director of Business Services points out, in the aftermath of an alarming number of incidents of school violence around the nation, their district placed even greater emphasis on tightening campus security and creating a culture of increased safety for students and school personnel.
A variety of factors prompted the district to adopt a more robust and reliable solution than incumbent push-to-talk cellular. They discovered that the combination of the MOTOTRBO digital two-way radio system and Teldio telephone interconnect application would provide real-time communications – and a direct connection to 9-1-1 dispatchers – to increase school safety.
Hospitality
Rosen Hotels & Resorts Seamlessly Connects Staff, Boosts Security Response And Improves Productivity
Rosen Hotels & Resorts run and operate seven quality properties at the hub of Orlando’s theme parks. Their ongoing commitment to exceptional guest satisfaction has fueled their growth for over 40 years.
Stepping up to their unwavering commitment to guest satisfaction became challenging with an aging communications system. To meet this challenge, Rosen Hotels decided to upgrade their existing radios to a MOTOTRBO system for improved coverage and audio clarity. Their centralized guest relations team also leverages DAPage to dispatch work order tickets and WAVE for Voice Dispatch. This unified Team Communications solution enables every department to instantly communicate from anywhere to meet guest expectations.
Download the case study to learn how Rosen Hotels & Resorts elevated their guest experience by ensuring all team members from guest relations to security, housekeeping, kitchen, and beyond communicate instantly and with added intelligence.
Manufacturing
Major North American Processing Plant Excels Under Daily Pressure
Aux Sable is one of the largest natural gas liquid (NGL) extraction and fractionation facilities in North America. A major player in the midstream gas processing business, Aux Sable operates facilities and pipelines in some of the most active shale positions on the continent, including Alberta, Canada, and North Dakota.
For over 15 years, Aux Sable has been extracting and fractionating natural gas at its 70-acre facility in Channahon, Illinois, at the terminus of the Alliance Pipeline. This operation processes 2.1 billion cubic feet per day of natural gas and can produce approximately 107,000 barrels per day of NGL products – including ethane, propane, butanes and pentanes.
Natural gas processing is a complex operation that involves large volumes of natural gas and NGLs transported in pipelines, process equipment and storage vessels. Safety is imperative for all plant employees, compliance with regulations and the well-being of the local community.
As Aux Sable expanded its Illinois facility to increase NGL production, it wanted to add to and enhance its MOTOTRBO digital radio system not only for regular employees, but for teams of outside contractors. MOTOTRBO’s platform offered a safe and productive way to meet their changing communication requirements.
Transportation
Gulf Coast Logistics Company Shifts Into High Gear With Digital Communications
The Kearney Companies, Inc. (KCO) is one of the largest third-party logistics (3PL) providers on the Gulf Coast. Operating from the Port of New Orleans on the Mississippi River, the family-owned company has a rich history of warehousing and 3PL services that spans four generations.
Today, KCO oversees more than 700,000 square feet of rail-served warehouse capacity and over 45 acres of yard capacity in the New Orleans region. From rolled paper to steel products to cotton for export, KCO transports, warehouses and distributes millions of tons of international cargo.
“Every day we move cargo from the Port of New Orleans to eight different facilities,” says David Kearney, President. “As our truck drivers (draymen) transport containers, we need constant communication between our dispatch office, drivers and warehouse locations for large-scale efficiency.”
With the growth in export and import container business through the Port of New Orleans and an increase in drivers that travel outside New Orleans, KCO knew it had to expand radio communications to improve efficiency and customer service. The company quickly embraced the operations-critical benefits of Motorola’s digital technology with MOTOTRBO radios and MOTOTRBO Connect Plus commercial network.
Utilities
Connexus® Energy Extends Workforce Communications Anywhere With WAVE™
Based in Ramsay, Minnesota, Connexus Energy is electrifying the community with reliable power that is competitively priced. As the largest customer-owned electric cooperative in Minnesota, it provides electricity to nearly 130,000 homes and businesses. Connexus Energy consistently ranks among the top utilities in the U.S. and is heralded for its power reliability by the American Customer Satisfaction Index survey.
MOTOTRBO and WAVE are unifying communications to help Connexus Energy reduce downtime, optimize efficiency and keep personnel safe. Where previous hardware issues created costly delays and impacted power reliability, today, collaboration throughout the utility is seamless, crew workers are more effective and response times are faster.
The benefits of extending radio PTT to broadband devices go far beyond internal operations. “For our customers, it is bringing reliability and safety to our people and also bringing service, productivity and financial gains to those using the commerce,” says John Rono. The combined power of MOTOTRBO and WAVE are connecting Connexus Energy like never before – so they can elevate customer service and help their community thrive.